Introduction
Welcome to TerraWave! We at TW are staunchly committed to protecting your privacy and securing your personal information.
This document delineates TW’s methods concerning the collection, retention, usage, and disposal of personal data via our website www.terrawave.ca. While we strive for simplicity in our language, some terms may be complex. Please contact us for any clarifications.
What We Explain:
- The nature and rationale behind the data we collect.
- How we utilize this information.
- Your options to modify your information.
Information Collection
We gather personal information through:
- User Submission: Required for product and service notifications, this includes names, email addresses, and other identifiable data.
- Automatic Data Collection:
- Log Information: Automatically logged data from server interactions.
- Location Information: Analytical data pinpointing user locations.
- Cookies: Both permanent and temporary cookies tracking user preferences and activities.
Usage of Collected Data
We utilize this data to:
- Enhance and personalize the Services.
- Maintain communication records for issue resolution.
- Improve service quality through cookies and other technologies.
- Seek consent for uses beyond the scope of this policy.
Note: TW processes data on servers possibly outside Canada. By using our services, you consent to such cross-border data handling.
Your Consent
Your personal data is used with your consent, either express or implied. Withdrawing consent might affect the provision of Services, but you have the right to know and decide on the criticality of the information collected.
Access to Your Information
You have the right to access and correct your personal data. Contact our Privacy Officer for such requests. Charges may apply under certain conditions.
Data Retention and Destruction
Your data is kept only as necessary and destroyed securely upon no longer being required.
Information Security
We implement reasonable security measures, including encrypted protocols and secured databases. However, no system is infallible, especially over the internet.
Policy Updates
Changes to this policy will be made with due consideration to your rights. All updates and previous versions will be accessible for review.
For further details, please contact our Privacy Officer at [email protected]
This policy is subject to change and might not be exhaustive in covering all aspects of data handling by TW.